Performance Management

Overview

Performance Management can be a powerful way of motivating staff, realising business goals & developing people's natural potential. Operated at a superficial level, however, it achieves relatively little benefit and at worst can have completely the opposite effect.

This training course is aimed at all managers/supervisors and team leaders who are required, as part of their role, to use a Performance Management tool to effectively manage the performance and development of their staff.

Objectives

By the end of this course, you will be able to:

• recognise the reasons why, as managers, you have to effectively manage the performance of your staff
• sell the benefits of performance management to your staff
• identify what needs to be done and when
• use a Performance Management tool to effectively manage staff performance and development
• recognise the key management skills that underpin the performance management process and identify areas for personal development

To support the achievement of the above, you will have the opportunity to practise and develop your practical skills using a number of small group, paired and individual exercises. You will also be encouraged to develop a personal action plan to support your continued learning back in the workplace.

Duration

1 day

Key Areas Covered

• Why performance management?
  • key business drivers & benefits; where are we now?
• The Performance Management process.
  • what are we managing; the 3 phase cycle
  • objective setting; competencies
  • training & development
• Management skills underpinning performance management.
• Performance Ratings.
• Making the performance management process work.

How much for this training course?

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