Meeting Minutes

Overview

Meetings form a crucial part of any organisation's day-to-day operation. It is important that those who support these meetings are able to listen actively and take useful and constructive notes. This course is aimed at helping you to develop the skills required to take effective meeting minutes.

Objectives

By the end of this course, you will be able to:

• state the key features and benefits of active listening when taking notes during meetings
• demonstrate effective note taking techniques
• list the benefits of being able to summarise effectively
• structure a written meeting record, which is concise, accurate and easy to read

To support the achievement of the above, you will have the opportunity to practise and develop your practical skills using a number of small group, paired and individual exercises. You will also be encouraged to develop a personal action plan to support your continued learning back in the workplace.

Duration

1 day

Key Areas Covered

• Review of the questionnaire 'Are Your Meetings Effective?'.
• The 'Effective Meeting'.
  • the role of the Chairperson and meeting participants
  • the importance of the agenda and time-scales
  • the purpose and format of the minutes
• Improving the clarity and impact of written English.
• How to structure your minutes (basic theory).
• The critical skill of 'active listening'.
• Note taking - tips and techniques.
• Presentation of your completed minutes - effective summarising and distinguishing the salient points.

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